Service Rates
On-Site
Diagnostic:
$21.25
$85.00
Flat
36ST100-Service_On-Site
Have a Technician go to your location for on-site diagnostics and professional service for your ms321dn - laser printer - monochrome - laser - up to 38 ppm, up to 19 spm duplex. Diagnostics fee of ($21.25) will be credited towards the labor ($85.00) if unit is repaired. Parts are extra.
In-House
Diagnostic:
$13.81
$55.25
Flat
36ST100-Service_In-House
Bring your ms321dn - laser printer - monochrome - laser - up to 38 ppm, up to 19 spm duplex to us for in-house diagnostic and professional service. Diagnostics fee of ($13.81) will be credited towards the labor ($55.25) if unit is repaired. Parts are extra.
Ship-In
Diagnostic:
$6.91
$27.63
Flat
36ST100-Service_Ship-In
Ship-in your ms321dn - laser printer - monochrome - laser - up to 38 ppm, up to 19 spm duplex to us for diagnostic and professional service. Diagnostics fee of ($6.91) will be credited towards the labor ($27.63) if unit is repaired. Parts are extra.
* Service warranty is 30 days labor and 1 year parts
* Flat rate is total labor cost.
* Diagnostic is waived if customer chooses to repair equipment.
* Pricing does not include parts.
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